🔒 AI Safety

AI Safety at Every Step

📅 Nov 12, 2025 · 🐾 Tiggie Team · ⏱ 2 min read · AI Safety

AI safety at Tiggie Kids goes beyond protecting data. We safeguard your entire experience — from ensuring chat responses are helpful and appropriate, to securing your child's sensitive information. Every interaction is built on this foundation of trust.

1. Tiggie Chat: Secure Parent Support

Our AI-powered chat feature supports parents through the journey of early intervention and helps navigate special education questions 24/7. Here's how we keep these conversations secure:

Enterprise-grade AI with safety guardrails preventing inappropriate content.
When sexually explicit information is requested, Tiggie AI Chat firmly declines, explains its approach empathetically and clearly, and offers age-appropriate, educational alternatives.
When potentially dangerous requests are made, Tiggie Chat actively dissuades the user — for example, from using physical intervention — unless necessary and with proper training in correct application. It also clearly outlines the high risks involved when using potentially dangerous methods to de-escalate a child's behaviour.
When asked to respond with hate speech, Tiggie Chat firmly declines and promotes its core principles of providing empathetic, informed, and supportive guidance.
When requests potentially harass others, it firmly declines and offers constructive, inclusive advice for addressing concerns.
When requests potentially compromise civic integrity, it remains politically neutral and offers factual information about the topic requested.

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Chat security features

Controlled context — only recent messages within your current session are referenced · Conversations from other users or sessions outside your account are not accessible · Secure storage with strict privacy protocols · Account-protected access — only you can view your chat history

2. AI Consultation Summaries: Insights without Identification

Consultation transcripts contain valuable insights mixed with client personal details. We separate them.

Our anonymization pipeline ensures your child's personal information never reaches the AI — only the insights that matter do.

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Before Processing

Our system automatically removes names, locations, dates, and any identifying or sensitive information.

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During Processing

Anonymized content is analyzed by secure AI to extract actionable strategies.

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After Processing

You receive professional summaries with key recommendations — completely de-identified.

🔐 Controlled context

Only your session, only your account

Conversations from other users or sessions outside your account are never accessible.

🗄️ Secure storage

Privacy-first quality improvement

Stored securely for quality improvement with strict privacy protocols — only you can view your chat history.

Our promise

Our commitment

We believe AI can transform early intervention — but only when built on a foundation of trust.

Whether you're a parent seeking guidance at midnight or an educator documenting important consultations, you can focus on what matters most: supporting your child or students.

Experience AI Safety in Action

You've learned how we protect your information and safeguard AI interactions — now it's time to see it for yourself.

Test it: Try our AI chat and stay in control of what you share with it.
See it work: Complete a consultation and receive an AI-powered, specialist-vetted summary.
Join us: Download Tiggie Kids and connect with our community.

Ready to start?

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Download the app

Download the Tiggie Kids app and get started today.

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Try a consultation

Try your first secure consultation and see it work.

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Share with others

Share with your network to help them discover tools they can trust.